Your checklist of 10 must-have features for your first ecommerce site

Thinking of selling products online? Establishing your ecommerce site where consumers can check out your products is simply the first action towards success.
It takes more than that to grow your online business. Youll likewise need to make sure your website has all the important functions that users value and expect to discover on an online store.
In this post, well share a list of ten crucial elements that your first ecommerce website needs to need to supply a fantastic experience to visitors and force them to purchase from you.
1. Clear navigation menu
When customers visit your store, one of the first features theyll communicate with is your navigation. Its where theyll be able see what products you sell and where to go to find the ones theyre interested in. Thats why its essential to get it right.
Make sure you have a clear navigation menu on your ecommerce website where you note the main classifications of items you sell. Theres no requirement to get innovative here. When it comes to navigation and how you call your product categories, Stick with whats common and familiar knowledge to users.
For example, if you sell clothes, you can have various categories for Men, Kids and women. You can then categorise them further by type of product like gowns, skirts, denims, etc
. Heres an example from Asos:

9. Mobile-friendly checkout.
With more gadgets being able to link to the web than ever in the past, you dont wish to have an online shop that doesnt show effectively or enable your consumers to quickly purchase by means of their smart device.
If you have five or a hundred item pages, it does not matter. Producing a mobile-friendly experience for your consumers is critical to your ecommerce sites success.
With the Online Shop package from 123 Reg thats one less thing you require to worry about. Thats due to the fact that your ecommerce site will not just look and work fantastic on your clients devices however itll likewise supply them with a hassle-free checkout procedure.
10. Security features.
Ecommerce sites can be a target for cybercriminals, and your clients understand it. Thats why its vital that you take the essential steps to secure your consumers delicate details.
With an SSL certificate, you can reassure consumers that all the information they show you on your site is protected and safe. If you require SSL to secure your website, head here.
Also read this post to get more information about what makes a website secure.
Finishing up.
When releasing your very first ecommerce website, there are lots of aspects to think about. However our company believe that the checklist above consists of the essential functions that customers worth most and expect to discover on all the online stores they check out. Make sure theyll discover them on yours too.

So, what makes a good navigation?
Its visible, normally located in the header and/ or on the right or left side of the page however constantly at the top of the page so its easy to find.
Its also well-organised so that customers can see exactly what products youre selling and where they can click to go to the specific category of products theyre interested in.
Have a look at this example from an online shop that sells coffee. Clicking on “Shop” in the menu shows a 2nd menu that notes all the products customers can buy: subscriptions, coffee by blend, coffee by type, and more.

Why is this beneficial? Since it provides visitors a quick method to discover a specific product no matter where they are on your site.
You can likewise take it one step even more and supply users with alternatives to filter and sort items by choices (e.g. low rate to high cost, featured).

2. Prominent search bar on every page
Some visitors on your site may not use your navigation to navigate. Instead, they might choose to run a look for the item theyre seeking to purchase. To make it much easier for them to discover what theyre trying to find, make sure you have a search bar at the top of every page on your website.
Youll notice most have a search bar at the top of every page if you take an appearance at any ecommerce website.

An FAQ area can likewise function like a self-help area where you address common consumer questions and issues about things like your return policy, delivery costs, and anything else you can think about that can reassure clients theyre making the best decision to purchase from you.
6. A related items section.
When a client makes their way to a product page, you hope theyll add it to their cart. However what if that specific item is not to their liking?
Including a section like “Related items” or “You might likewise like” under the item detail details can prevent them from leaving your site and instead, attract them to take a look at other items and ideally buy one of them.
Heres an example of how you can do that:.
7. Range of payment alternatives.
As an online shop, you need to think about individuals who are purchasing from you. If you only provide checkout by means of PayPal, are you sure all your clients have a PayPal account? Or are you going to lose sales since youre only offering a single alternative to pay for the purchase?
There are numerous popular online payment alternatives you can contribute to your website. The key is comprehending who your clients are and making sure your ecommerce site provides the alternative to checkout utilizing their preferred payment option.
8. Noticeable contact info.
Having your contact info noticeable on every page is crucial due to the fact that it assists to decrease buyer stress and anxiety. It offers clients added reassurance that theyre able to call you need to they have any questions, issues or issues with their order.
So, make sure your contact details– e-mail address, physical address, telephone number, social media profiles– are simple and noticeable to discover on every page on your site.

Why is this essential? Because buyers wish to see several angles and people using the product. They wish to have the ability to zoom in and get a feel for the product so they can envision what it would resemble to use or wear it.
If you can likewise add a video presenting the item, like in this example from FitBit, thats even better.

Its where theyll be able see what products you sell and where to go to find the ones theyre interested in. Make sure you have a clear navigation menu on your ecommerce site where you note the main categories of products you sell. Stick with whats typical and familiar understanding to users when it comes to navigation and how you name your product categories.
Rather, they might prefer to run a search for the product theyre looking to buy. They desire to be able to zoom in and get a feel for the product so they can envision what it would be like to utilize or use it.

4. Regularly Asked Questions (FAQ).
Due to the fact that its where you can supply extra details about the product, faq sections are very useful. This assists to assure the client that what theyre buying is premium and precisely what they want.
You do not even need to name it “FAQ”. This online store has actually an area called “What fits” where they note what you can fit inside their knapsack.


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