How to resolve ‘The quantity to be returned exceeds the maximum authorized’ error message while creating Purchase return in Sage X3

In Sage X3, while developing Purchase Return we may come throughout an error like The amount to be returned exceeds the maximum authorized: 0 UN. For resolving this, X3 has a performance to allow this field.

Purchase return is
typically a part of service. In which, products are gone back to the provider if
they had any problems or not according to the specifications of the buyer.

Navigate to: Purchasing → Returns → Purchase Returns

Fig1.1: Purchase Return screen

As we can see in the above screen, after getting in the amount this mistake
message is coming and system is not
allowing to move even more. Now, follow below steps to resolve this mistake:

Step1:

Navigate
to: Common Data → Product → Product Categories → Issue Flow tab

Fig1.3: Purchase Return screen.

Fig1.2: Product Category screen.

In this method, we can create purchase return in Sage X3.

Very first select the item classification in.
which your product is defined. Let us take an example BMSOL.
Then go to the Issue Flow tab.
Select Receipt Return in movement type column and after that set (Status.
A+ Q+ R) in the Authorized status column.

Greytrix– a globally acknowledged and among the earliest Sage Gold Development Partner is a one-stop solution service provider for Sage ERP and Sage CRM organizational requirements. Being rewarded and acknowledged for multi-man years of experience, we bring complete end-to-end support for your technical assessments, item customizations, data migration, system combinations, third-party add-on development and implementation competence.

After doing all these actions, now browse to Purchase Return screen and produce brand-new transaction and examine purchase return is getting developed or not.

As we can see in the above screen shot, now system is enabling user to produce purchase return without offering any error message.

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To find out more on Sage X3 Integration and Services, please contact us at x3@greytrix.com, We will like to speak with you.

Greytrix caters to a large range of Sage X3, a Sage Business Cloud Solution, offerings. Our unique GUMU ™ integrations consist of Sage X3 for Sage CRM, Salesforce.com, Dynamics 365 CRM and Magento eCommerce along with Implementation and Technical Support worldwide for Sage X3. Currently we are Sage X3 Implementation Partner in East Africa, Middle East, Australia, Asia, United States, UK.

Greytrix is an acknowledged Sage champion ISV Partner for GUMU ™ Sage X3– Sage CRM integration also noted on Sage Marketplace; GUMU ™ integration for Sage X3– Salesforce is a 5-star rated app noted on Salesforce AppExchange and GUMU ™ integration for Dynamics 365 CRM– Sage ERP listed on Microsoft AppSource.

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